Manager of content publishing/maintenance operations with two direct reports. Promoted by displaying excellence in several areas, among them the understanding of the intersection between tools and process. Content Management Team representative on high-visibility site redesign and tool enhancement projects. Work in managing the business-as-usual tasks assigned to the Content Management team, strong service ethic and commitment to quality, and the desire to mature the team beyond its current capacities and behaviors.
Senior member of Content Management Team. Support one internal and four external sites, managing content production and problem resolution. Provide proactive and responsive service to internal clients of SSgA.Interactive by being an effective liaison between SSgA Business, Design, and Technical Teams.
Promoted to manage content production and application development for The AARP Investment Program from Scudder Web site. Proposed implementation of Web Accessibility Content Guidelines. Participated on Web production teams that reviewed and recommended new Internet products. Managed cross-functional production teams, project life cycles, and business expectations. Created and published HTML, PDF and graphical content. Trained colleagues on browser-based content management systems, Web authoring tools, and provided on-going technical support.
Produced content for newly launched aarp.scudder.com while providing administrative support to Chairperson of The AARP Investment Program from Scudder. Transformed new and existing mutual fund reports, marketing brochures, and shareholder communications into HTML. Edited print materials to present the best vocabulary and readability for online publication. Established timely Web production schedules. Joined Web production team comprised of consultants, e-commerce marketing managers, and programmers.
Focus, Inclusion, Support -- This innovative program is designed to provide professional development and specialization in leadership roles to implement, evaluate, and administer assistive technology-oriented teaching methods for learners with special needs.
Graduated with Honors; a dual concentration in Performance and Composition.
A program to train Web designers, technical writers, and programmers in accessible interactive design and universal Web design. Universal Web design tears down online barriers encountered by the disabled, older audiences, and audiences of varying socioeconomic backgrounds.
The program provided systems professionals with the related skills and technological tools needed to successfully implement a Web presence that meets business needs and provides a competitive advantage.